About this policy
Training Connect is operated by NEW SITE VENTURES PTY LTD, ABN 74 692 699 246. It is an Australian marketing and referral service. It is not an RTO and does not enrol learners, deliver training, assess competency, issue certification, accept bookings or collect payments.
This policy applies to the Training Connect website. Services operated by an RTO, training.gov.au, LinkedIn or another third party have their own privacy policies.
Information we collect
The current public website does not ask you to create an account or make a payment.
If you use a connected contact or newsletter form, we may collect the information you choose to provide, including your name, email address, organisation, enquiry topic and message.
If you register an interest in an RTO partnership, we may also collect your role and phone number, the RTO name, registration code and website, information about training products, delivery modes and service areas, partnership preferences, booking-system links, declarations and any additional information you provide.
If you submit a referral, we may collect your name, email address and organisation, the type of referral, the referred person or organisation’s name and the contact details and context you have permission to share.
If you submit a training enquiry, we may collect your name and email address, the selected courses, the number of people requiring training, your preferred timeframe and the requirements you include. The form names the RTO that will receive these details and requires your consent before submission.
When a website address includes campaign parameters, we may collect first-touch and latest-touch attribution information with a form submission. This can include UTM source, medium, campaign, term, content and campaign ID values, advertising click identifiers, landing and submission pages, referral source and capture time.
Our website hosting provider may automatically process limited technical information, such as:
- your internet protocol address
- browser and device information
- the date, time and pages requested
- referral and basic diagnostic information
If you contact Training Connect through LinkedIn or another published channel, we may receive the information you choose to provide and the profile information made available by that service.
How we use information
We may use information reasonably necessary to:
- operate, secure and maintain the website
- diagnose technical problems and prevent misuse
- respond to enquiries and requests
- refer consented course enquiries to the RTO named on the selected offering
- assess RTO partnership registrations and verify relevant public registration or scope information
- discuss potential marketplace listings, customer acquisition and booking arrangements
- review referral introductions and contact the referred person or organisation
- understand which information is useful to visitors
- understand which campaigns lead to enquiries and newsletter registrations
- meet legal and regulatory obligations
We do not sell personal information.
Storage and security
We take reasonable steps appropriate to the information we hold to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. No internet service can guarantee absolute security.
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, or as required by law.
Access, correction and complaints
You may ask to access or correct personal information we hold about you, or raise a privacy concern, through our contact page or the official Training Connect LinkedIn page linked in the footer. Do not include sensitive personal information in an initial message.
We will consider requests and complaints in accordance with applicable Australian privacy law. You can also learn about privacy rights or make a complaint through the Office of the Australian Information Commissioner .
Changes to this policy
We may update this policy when the website, our information-handling practices or legal requirements change. The last-updated date at the top of this page identifies the current version.
See also our Terms of service.